During this personal project, I wanted to look at how we can bring together the convoluted systems of other travel apps to create a unified experience for all types of transport and transit. I extensively researched all the major transport apps and infrastructure to gain acute understanding and awareness of how these systems interact and inter-operate.
A key objective of mine while designing and throughout the design process was to make each step of booking and identifying journeys easier for all users. Something Iād noticed in other apps is that there was a lack of focus in each step of the booking process, for example, booking a window seat in the Trainline app was deemed far lower priority than booking a cycle space but both were visible in one complicated messy view. I felt that each step of the booking process should be its own separate screen to make it easier for all users including those with atypical needs to interpret and understand.